Shipping & Returns
Shipping Times
UK : 2-3 working days. We ship from our Southampton warehouse.
Europe : 5- 10 working days for mainland Europe. Up to 14 days for Greece, Malta and Cyprus. We ship from our UK warehouse.
Scandinavia (Finland, Denmark, Sweden and Norway): 7-14 working days. We ship from our UK warehouse.
USA : 5-10 working days, depending on your location. We ship from our LA warehouse.
Rest of the World : We can ship anywhere in the world from our UK warehouse. Prices, and delivery times depend on your location. You’ll also need to be prepared to deal with taxes and import regulations inm your country!
Important Shipping Information
The package is pretty big, so be prepared to help the driver unload it. Make sure you have a place ready to store your TentBox, or better still, get it straight on your vehicle!
Check the condition of the packaging before accepting the delivery. If there is visible damage to the TentBox itself, take pictures and refuse the delivery. Notify us immediately so we can make a claim against the delivery company, and we’ll send you a fresh one straight away.
Returns
In the unlikely event that you change your mind, you can return your TentBox to us for a full refund.
Your TentBox must be in its original packaging and condition, and it must be within 30 days of purchase. We will arrange the collection for a good price, but you must cover the costs.