Shipping & Returns
Free & fast shipping in the UK
Shipping
England, Scotland and Wales: Usually 3-7 business days* to mainland UK. We use a 2-person delivery service provided by our delivery partner ArrowXL. You are able to book a delivery day that works for you.
UK Islands: Up to 14 business days*. We use a 2-person delivery service provided by our delivery partner ArrowXL. You are able to book a delivery day that works for you.
Northern Ireland: Up to 14 business days*. We use a 2-person delivery service provided by our delivery partner ArrowXL. You are able to book a delivery day that works for you.
Europe: Please order through our DE website by clicking here.
USA: Please order through our US website by clicking here.
Important Shipping Information
Please check the condition of the packaging before accepting the delivery. If there is visible damage to the TentBox itself, take pictures and refuse the delivery. Notify us immediately so we can get it sorted as soon as possible.
Please don’t make any campsite bookings prior to arrival of your TentBox.
*This is not a guarantee, but instead an estimate based on our average delivery times
Cancellation Charges
If you cancel your TentBox order after a delivery date has been planned, you may incur a charge of £100. This will be deducted from your refund. This is to cover the charges we face from our supplier when cancelling a delivery after it has already been loaded onto the delivery vehicle.
Returns
In the unlikely event that you change your mind, you can return your item/s to us for a refund.
All items must be in their original packaging and condition, and it must be within 30 days of purchase.
If you are returning a TentBox, We will arrange the collection for you using our delivery partner, and collection cost of £75 will be deducted from your refund.
For other returns, you must arrange for the item to be sent back to our HQ: TentBox, Units 9-10, Brickfield Trading Estate, Chandler’s Ford, Eastleigh SO53 4DR
Once your item has been received (or collected, in the case of a TentBox), your refund will be issued within 7 days, and can take up to 7 days to appear in your account.
Don't take our word for it
Weekend well spent 🌅
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📍Brecon Beacons
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Interested? We'll send you a free brochure
We’ll send you a physical brochure in the post, and also email over a PDF brochure immediately.
Brochures usually take 2-3 days to arrive.
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“Ideal for wild campers who want the ability to pitch up anywhere. The tent is ready to go in just 30 seconds, while the 6cm-thick high-density memory foam mattress takes care of your comfort.”
“Our Jeep Wrangler is cool, but with a TentBox? Next level. We loved our time with the TentBox – it looks great, is super easy to use, very well made and most importantly, comfy!”
“The only way to camp with your Land Rover. Super comfortable and spacious inside.”
“We used the TentBox for one of our surf trips to the north east – it was really easy to install and was super simple to pop-up once we found our camp spot – even in the dark it was up in minutes… and we had our shelter for the night.”
“TentBox has been a great addition to the Transporter market. A great way to add an extra room to a camper, or transform a work van into a recreational vehicle. Functional, comfortable and stylish, they’re easy to use and pack away in seconds.”
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