Contact us

We aim to provide the best customer care before and after purchase. Whether you have questions about our products, or just want to say ‘hi’, we love to hear from you!

You can speak to our friendly team using one of the methods below. We aim to respond within 1 working day.

Want instant answers? Head over to our Help & Guides section.

By email (recommended)

Fill in the form on this page to send us an email. Alternatively, send a message through TentBot on the bottom right corner of the screen!

By phone

Our support staff will try to answer instantly, but if they are busy, our receptionist will take a message and we’ll always call you back within 1 working day. Our office number is: 023 8220 5777

In person

Click here to see a map of our real world locations. You can visit ambassadors, dealers or our HQ to see live product demos. Always contact first to arrange an appointment.